RepairPal, Inc.

3 months ago

Absolutely amazing customer service & efficient bookings. Calyx assisted me with finding a great repair shop for my vehicle and was very knowledgeable, patient, and genuinely invested in getting me to the right place. She set up a same-day booking, matched me to a shop tailored to my specific needs, and even made sure it offered a loaner car so I wouldn't be stuck without transportation. The RepairPal Certified network made the whole thing easy: trustworthy shops with fair, upfront pricing and a solid warranty, exactly what you want when you're trying to avoid getting upsold. Smooth from start to finish, and I felt confident every step of the way. Highly recommend RepairPal to anyone looking for honest, quality auto repair. Five stars!

3 months ago

I don't post this often but... REPAIRPAL IS QUITE LITERALLY 10/10. 😄 I have no knowledge when it comes to policies or anything of that nature, all I do is pay for them, and I'm very happy I get to use mine for the first time, as strange as that sounds. Like I'm finally getting worth on the plan I payed for when I first got my car lol.

3 months ago

I reached out to repair pal after an automotive shop refused my refund on a blatantly false diagnosis. I had the pleasure of being assisted by Al Guzman. Al helped swiftly and professionally resolve the issue I was experiencing and they definitely set a good standard for customer service.

7 months ago

I can’t thank these guys enough especially AL they went above and beyond for me and helped my family so much. I would recommend to everyone that if you need help and customer service support this team was very helpful and friendly and will climb mountains to make sure you are taken care of

4 months ago

Easy way to connect with CarMax Services, Short waiting time, Kind staff and ready to help. I got good references for my requests and a quick service scheduling. Luca was so professional.