Marks & Spencer Group PLC (M&S)

4 months ago

Came in around 9 pm on a Wednesday evening to get a few missing items at the food hall on my way home, so there was only one self service till open. Someone was using it and I asked the staff this is the only open one and they said yes. So I waited politely for her to finish. Then when I started checking out, an employee came up and told me that the till was closed. Bear in mind this being the only open one that someone JUST used. Then she saw that I was already checking out because no it was not closed. After that, with no other people around aside from me until then and the solitary person checking out in front of me, I watched her open three different tills for other people. As you can see from the photo, seems like discrimination. Or reverse discrimination, however you want to term. She was also asking commenting on these other peoples purchases about how beautiful and wonderful they were (who buys shoes at M&S???)

3 months ago

Went into the Marble Arch store today to buy a suit for my sons prom. We was greeted by the suit fitter Mousa. What an incredible experience we had from start to finish. He knew what colours and style would suit my son from the start and was so helpful. What an asset he is to your company. Thank you so much!

4 months ago

I cannot recommend M&S bra fitting service at Marble Arch enough. Kay was outstanding and the whole experience was respectful and dignified, with excellent advice. I’ve been wearing the wrong size forever. Turns out size is little to do with volume and everything to do with placement! Thank you Kay and Claudia. You were wonderful. 😊

4 months ago

another level in terms of cleanliness, freshness, and skin glow. The clinic uses modern devices and advanced techniques that actually make a noticeable difference. I also noticed they offer the latest beauty and skincare treatments all in one place. Their salmon injection treatments, laser services, and skin care options are very advanced and professionally done. The staff are welcoming, experienced, and make you feel comfortable from the moment you walk in. The clinic itself is cle? anized, and gives premium feeling. You can tell they focus on quality and customer

2 months ago

The staff are so rude and unhelpful. At one point I requested for one of the staff to check if they have a certain size available and they just told me to go check it on the floor myself!!!!!!!! Dont waste your time here , walk 10 mins on oxford street and u will find the need marks and spencer where the staff are 10000 times better and friendlier. I really hope management looks into the staff here especially the women (as the 3 people i dealt with were all women)